IFG offers system and services support to help you achieve your business objectives. Our goal is to enable you to utilize IFG’s products and services in a cost effective and timely manner.

Our team of expert professional services consultants can provide system and services support to any end user. Our team includes industry veterans and experts with many years of success providing consulting and professional services.

IFG Support resources:

Product Updates

Log in here to get the latest product updates.

• Current version of VITAL is 1.0.0.1. Next release scheduled for Fall 2008.
• Current version of WIN is 1.0.0.1.  Next release scheduled for Fall 2008.

Current Release Notes: Information on the current release (PDF)

Training & VITAL University

IFG offers a variety of training options.  Please see the VITAL University section for details regarding online demonstrations, downloadable learning materials, and user tips.

Discussion Forum

We have established this service as an additional resource for users of our products. Members of the VITAL and WIN user community are invited to post questions, comments, or answers. The IFG technical staff will monitor these news groups frequently to better communicate with our users.

Phone Support

VITAL TUTORIALS - Video Clips

VITAL is easy to use and designed with both the dealers/sales staff and lenders in mind. VITAL will do all the work—you simply fill out the Wizards, following the step-step processes-and you will need no special training to use VITAL the first time.  The short VITAL Tutorials may help in understanding the fields and how they are used in actual practice. The video clips range from 2 - 5 minutes each in length and cover specific topics in the VITAL IDMS Online system uses. VITAL when applied to your point-of-sales operations, will increase your look-to-book ratios and loan processing. 

• INTRODUCTION TO VITAL - Management of Inventory - Edit
• MANAGEMENT OF INVENTORY - Management Inventory - Wizard
• INVENTORY WIZARD